
Some of GreenTree Inn hotels in Shanghai have begun Expo room reservation. From this day, GreenTree Inn members can reserve Expo rooms on www.998.com.
A. Expo Period: 1st, May, 2010——31st, October, 2010
B. Reservation Notes:
This agreement is only valid for reservations by Alipay, Chinabank payment, credit cards, and also by phone booking remittance and advance credit card payment.
Notice: Expo rooms are in shortage. Fully prepaid is suggested. Members will be given priority to renew.
C. Reservation methods:
Online reservation: members should reserve Expo rooms on GreenTree Inn official website (www.998.com) and pay all the room fees online. SMS and Email will be sent if reservation is successful.
Telephone reservation: call 4006-998-998, 8008-998-998 or 021-3617 4886 to reserve Expo room, and remit the first night room fees into designated account within 3 days. SMS and Email will be sent if reservation successful.
D. Terms of Payment and Refund:
1. Terms of Payment:
- 1)Online reservation: net bank, Alipay, credit card.P.S. System will automatically cancel reservation if payment in failure or untimely.
- 2)Telephone reservation: remittance, credit card (certain banks are available)
2. Terms of Refund:
For members cancel reservation in advance, Green Tree Inn Hotel implements the policies as follows:
- 1) From the arrival day (including the very day), members can get prepaid room fees if canceling reservation more than 7 days(natural days) in advance;
- 2) From the arrival day (including the very day), members can not get any prepaid room fees if canceling reservation 7 days or less in advance.
- 3) System will automatically cancel reservation if payment in failure or untimely.
- 4) Refund is returned as the same pre-paid method at the check-out, and refund fee is charged by customers.
- 5) Refund is returned within 15 working days.
E. Common Problems:
1. Invoice: Members can get invoice in the foreground at the check-out
2. Cancel and Change Reservation:
- 1) All Expo pre-paid reservations are guaranteed. Online reservation should be cancelled through www.998.com, 4006-998-998 or 8008-998-998; telephone reservation through call center..
- 2) Room fees will be returned as the same prepaid method when members cancel reservation.
- 3) Reservation changes are unavailable on official website. (Members can phone 4006-998-998, 8008-998-998 or 021-3617 4886 to change Expo room reservation.)
F. GreenTree Inn Hotel Management Group reserves the final interpretation for Expo rooms.