Customer Service

You can talk to our customer service staff online.
Service on Line Time: 9:00am—18:00pm

Advice and Complaint

Please give us your advice; we will give positive action as soon as possible.
Processing time: 9:00am—18:00pm on workday;

Starting on Jan. 1, 2009, we are using new scheduled hotline: 4006-998-998、8008-998-998, and the old scheduled hotlines is still being used. The old scheduled hotline: 400-820-5998、800-820-5998